F.A.Q.
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Search our FAQ for answers to anything you might ask.
Basics
What is eDir APP?
The eDir app is a service that allows you to transfer funds between different wallets such as EVC+, eDahab, PremierWallet, and Perfect-Money while staying in your location.
Why should I choose eDir app?
You don’t need to go to the bank to withdraw your money or call a money changer to ask if they have the currency you need. The eDir app makes it easy for you to transfer your money between your wallets from anywhere.
How can I use eDir app?
Download the eDir app from the Play Store or App Store. Enter your phone number. Tap the Send OTP button. Enter your new password. Enter your account numbers. You are all set and ready to use it now.
What do eDir app do (service)?
The eDir app is a money transfer service that allows you to transfer funds between your accounts in different wallets (EVC+, PremierWallet, eDahab, or Perfect-Money). You can easily move money from one of your accounts to another (EVCplus, eDahab, PremierWallet, Perfect-Money) using the app.
What can I benefit from using eDir app?
The eDir app saves you time and money by making it easy to transfer your funds between different wallets from wherever you are.
Account & Settings
Is the app secure (guarantee)?
Yes! The eDir app is developed by Bixi LTD, a registered company in Somalia. We are connected with various money transfer service providers. Using your phone, you can transfer money from one of your accounts to another account or number that you own.
If I face a problem with using this app who can I call?
If you encounter any problems using the app or even opening it, please contact us through the support section in the app or via our social media (Facebook, Instagram). Our team is always ready to handle your complaints and provide full assistance, inshallah.
Do we need to use this app?
If you have funds in different accounts, you need eDir. It eliminates the need to withdraw cash and wait in line, and it protects you from theft or losing your money.
Where is the headquarter of this app located?
Our eDir app branch is located in Hodan district, specifically in Taleex neighborhood near KM4.
Who created this app?
The program was developed and created by Bixi LTD company.
Can I use eDir app offline?
You can use the eDir app as long as you have access to the internet.
Can I use this app 24/7?
You can use the app anytime, anywhere, as our goal is to make your transactions convenient, no matter where you are or what time it is.
Security
If I send the money to the wrong number what am I gonna do?
To send money quickly, follow these steps: Tap on Options. Then select the Accounts section. Enter the valid phone number you're using and proceed. Choose the destination account where you want to send money. If you need any assistance or support, please contact us through the support section in the app, or visit our nearest branch to help you promptly.
To send money quickly, follow these steps:
Tap on "Options." Then select the "Accounts" section. Enter the valid phone number you are using and proceed. Choose the destination account where you want to send money. If you need any assistance or support, please contact us through the support section in the app, or visit our nearest branch to help you promptly.
If I use the app at late night and didn’t receive the money right away do I have to wait till morning?
The app or program automatically facilitates the transfer of money between your accounts, making it easy for you to manage your finances. Any support or assistance you need will be provided by us.
Can I use this app around all Somali regions?
You can use the eDir app anywhere or anytime in Somalia, utilizing services such as EVC Plus, eDahab, Zaad, and SAHAL.